The hidden costs of social media conversation

See on Scoop.itDigital and Social

Social media promises a new era of customer conversation, or does it? This post examines the myths of social media marketing conversations.

Danielle Uskovic‘s insight:

A daunting reminder of what social media can or is becoming. As brands flood the space with messages, true conversations are getting lost.

See on www.businessesgrow.com

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